Copyright complaints & counter-notices.
Effective: 2026-05-12 · Last updated: 2026-05-12 · Questions: dmca@taxottic.com
Plain-English summary
If you own a copyright and you believe a file uploaded to Taxottic infringes it, you can send us a notice and we will promptly remove or disable access to the file. If you believe content of yours was removed by mistake, you can send us a counter-notice and we will restore it (subject to the time windows below). Repeat infringers lose access to Taxottic.
This page is the formal version of that promise, written to meet the requirements of the Digital Millennium Copyright Act (17 U.S.C. § 512). Nothing here is legal advice.
Where to send notices
Taxottic's designated agent under 17 U.S.C. § 512(c)(2) is:
Designated DMCA AgentTechno Optics LLCAttn: DMCA AgentEmail: dmca@taxottic.comPostal mail address available on request to the email above. We will also register this agent with the U.S. Copyright Office DMCA Designated Agent Directory.
Email is the fastest channel. We acknowledge DMCA notices within two business days.
What a valid notice must include
To be effective under § 512(c)(3)(A), your notice must:
- Identify the copyrighted work you claim has been infringed (a title, a URL, or a description sufficient for us to find it).
- Identify the allegedly infringing material on Taxottic with enough detail for us to locate it — typically a URL, a file name, the company / matter it lives under, or a screenshot.
- Your name, address, phone, and email.
- The statement: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.”
- The statement, under penalty of perjury: “The information in this notification is accurate, and I am the owner, or authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.”
- Your physical or electronic signature.
Notices missing any of these elements may be returned for correction. Knowingly material misrepresentations carry liability under § 512(f).
Counter-notices
If your content was removed and you believe the removal was a mistake or misidentification, you can send us a counter-notice under § 512(g)(3). It must include:
- Identification of the removed material and where it appeared.
- The statement, under penalty of perjury: “I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.”
- Your name, address, phone, email, and a statement that you consent to the jurisdiction of the U.S. District Court for the federal judicial district where you live (or, if you live outside the U.S., the U.S. District Court for the Southern District of New York), and that you will accept service of process from the complainant.
- Your physical or electronic signature.
We will forward valid counter-notices to the complainant. If the complainant does not file suit within 10–14 business days, we will restore the content.
Repeat infringer policy
In line with § 512(i), we terminate the accounts of users who, in our judgment, are repeat infringers. The threshold is intentionally not a fixed strike count — we look at the pattern of notices, the user's response, and whether the activity appears willful.
Termination ends access to the workspace, including any client companies the user managed. Customers should keep independent copies of records they need to retain.
What this policy does NOT cover
- Trademark complaints — please contact legal@taxottic.com instead.
- Privacy / personal-data complaints — see the Privacy Policy for how to request access, correction, or deletion.
- General content complaints (e.g., abuse, harassment) — see the Acceptable Use Policy.